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When you run your product for the first time (or if you select Menu->Help->Enter Activation) you will be presented with the Activation Form.
It is using this form that you register and activate your product.
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When you purchased your product, you were sent an email with your Serial Number included. You need to put this value into the Serial Number entry box.
We suggest you 'cut n paste' the value to make sure you don't have any typo's as that would keep you from being able to activate your product. Once
you have put in the Serial Number you can press the 'Activate' button. This will use Internet Explorer (or whatever you are using for your default web browser)
and take you to a page on the InfinityVisions website where you must register. It is important to put a valid email on your registration as
that is how we will send you your unlocking code information.
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After completing the Registration Form, your successful registration will generate your Unlocking Code and send you a confirmation email.
This code is very important so please keep it in a safe place.
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Take the Unlocking Code you from the confirmation page or from the confirmation email you received, and paste it into the Unlocking Code entry box.
Press the 'Ok' button to unlock and activate your program.
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If all the information was entered correctly, you will now have unlocked and activated your program.
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Common Issues with Activation |
If you receive an error after you press the 'Ok' button, things you should check:
- You mis-typed the Unlocking Code that you received. Check the confirmation email and make sure you typed it in correctly.
- You have correctly registered and activated your product, but this is the alternate machine for this Serial Number and it has not been the full hour
between the last time you were running the primary machine. Make sure the primary machine is no longer running ShowDirector, wait a full hour and
then try again to run ShowDirector on the second machine. It will likely startup fine or it may bring you back to the Activation Form where you may
need to press 'Ok' again.
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